FAQ

When will my box arrive?

We deliver our boxes such that you receive it before the end of the month.

If you order your box with in the cutoff date (which is 14 days before the end of the month) you will start receiving your boxes from the current month. If you order your box after the cutoff date you will start receiving your boxes from the next month.

Example: For November, cutoff date is 17th.
For order placed before 17th, you will receive your first box before 30th November.
For order placed on or after 17th, you will receive your first box before 31st December.

For any questions, please email us at contact@nomorepmsing.com

When is the cutoff date?

Cutoff date is 14 days before the end of the month.

What does the box include?

C’mon, do you really want spoil the surprise? Once you subscribe, just take off your thinking hat and allow us to make that time of the month the most special for you. Olright olright.. you still wanna know what’s going to be in there right .. so let’s just keep it like this: You’ll have the most comforting, sweet (as in literally), adorable set of items that are going to make you feel so special that you’ll never regret why doesn’t your bday come every month! 

Where do we ship?

Currently, we only ship to Canada.

Can I postpone delivery or switch delivery addresses?

Yes, you can! You can log in to your account on our website and change your shipping details, but we encourage you to first contact us to check if we haven't yet shipped your box.

There was an error in my order. What do I do?

Oops.. sorry! No worries, just shoot out a message to contact@nomorepmsing.com and we’ll get that fixed for you asap! (you can even vent your anger in the email ..  anything that makes you feel better)

How many pads or tampons do I get in my box each month?

You can choose upto 20 hygiene products (pads or tampons or mix) in the Moonlight box with hygiene products.

Is everything in Canadian Dollars?

Yes it is all CAD $. Our Canadian customers can benefit from low shipping as well as no hassle of high CAD to USD conversion rate.

How much does the box cost?

The cost varies based on your duration of the subscription. You'll get maximum savings if you buy a 3-month subscription which makes Moonlight Box CAD $35.00/month.

How much does the shipping cost?

We currently offer flat rate shipping of CAD$9.99 Canada wide.

Which brands of feminine products do you carry?

We currently carry ALWAYS, KOTEX, TAMPAX and PLAYTEX. If there is something specific that you use and do not see it here, just let us know and we will try our best to get exactly what you’re looking for.

What if I have certain food allergies?

Our boxes are NOT allergy free. Please let us know in case you have any food allergies. We will try our best to include items accordingly. The last thing we would want is to send something that is of no use to you! Also, we strongly recommend you going through the list of ingredients on the package just to make sure there’s nothing you are allergic to.

How did you come up with this idea?

Well oh well, that’s a story. My amazing husband always tries his best to make me feel better and special during my time of the month by cooking stuff for me or by giving small gifts. It’s funny how nice it feels even though he surprises me with just a chocolate bar, or a snack, or pair of twinkly little earrings. I guess it’s the idea of ‘Gifts’ that we just love a lot.  And they did help, they really made me feel better and got me distracted from the pain. And that’s when the Eureka moment popped up, ‘Wouldn’t it be nice if everyone could feel the same’! After all, we all deserve it.

Why don’t you have any package with just pads and tampons, the basic stuff I need every month?

That’s a great question. We understand pads, tampons etc are necessary during that time of the month. But we don’t want you to have just the necessary things, we want you to have much more than it. Being able to menstruate is something that we need to keep cherishing, not by having the basics but by reminding ourselves and the others out there that they are special!We don’t want ‘that time of the month’ to be told in a dreadful manner, instead we want ‘that time of the month’ be said in the most special and gratifying manner. C’mon, we owe this to ourselves.

When will my credit card be charged?

You will be charged on the day you order your box. And then depending on the frequency of subscription you choose, you will be re-billed either in 1 or 3 months. For any questions, please email us at contact@nomorepmsing.com

When will I be re-billed?

You will be re-billed on the 1st of the month of your subscription renewal. For any questions, please email us at contact@nomorepmsing.com

When will my subscription renew?

Montly subscription - Every month.
3 Month subscription - Every 3 months.

ready for NO MORE PMSING BOX?

YES